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Important Notice for U.S. Customers:
Expected to take effect from May 2, the U.S. will officially remove the $800 small parcel duty exemption.
To avoid potential additional tariffs and ensure a smooth shopping experience, we recommend U.S. customers who wish to use express shipping to place orders before April 20. After this date, tariffs may apply to certain shipments, affecting the total cost.
Thank you for your understanding and cooperation!
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If your package shows breakage on receipt, attempt to open it in the presence of the driver or at least bring it to his/her attention when signing for the item. If possible, try to obtain a photograph of the damaged package. And also, you need to weigh the packages you received in case some items dropped out during transport from the damaged package. Contact us immediately and retain all packaging materials. Meantime, call the delivery company and tell them about the breakage etc.
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